FAQ

What type of hair do you offer?

We offer afro textured hair extensions that come in a natural brown color such as 1b/2. Our 3 in one fro clip ins our catered to type 4 hair. It can be worn kinky as an afro. It can be defined with product to give a curly look. Lastly it can be blown out or flat ironed to give a kinky straight look. The hair is a 100% virgin human hair and can be dyed.


How do I care for the hair?

This hair is to be treated just like the your natural hair. Do not comb or run your fingers thru this hair if you have not moisturized it. To detangle the hair use a big paddle brush, wide tooth comb or your fingers. When hair gets dirty or has product build up deep condition the hair to revive it and let it air dry. Proper maintenance of the hair will keeps its longevity.


Does the hair shed?


The hair does shed just like your own hair. You should seal the wefts before installing. Also properly detangle and comb thru the hair to avoid extra shedding.


Can I dye the hair?


Yes the hair can be dyed. Please note dying the hair my cause the curl pattern to loosen. Also if not dyed properly or if over processed it can cause the hair to be dry, tangled and can break off.


What is your return policy for your hair extensions?


Since we stand behind our product every purchase comes with a free sample. So that means when you receive your hair open the sample FIRST and test it out. If you are not satisfied, you can return your UNOPENED purchase. All returns must be requested within 7 calendar days of receiving the hair. Also the customer will be responsible for the cost of return shipping and sending the item back. Please send us an email thru our contact us section. 


What is your return policy on your accessories?


All accessories are final sale and no exchanges. However if there is any damage or defect issue please contact us for resolution.

What is your return policy on your T-shirts?

All sales are final on T-shirts and no exchanges. However if there is any issue with your T-shirt please contact us for a resolution.

Do you ship internationally?

The only items that are shipped internationally are our T-shirts. Every other item on the website only ships to the US. However we are working on international shipping in the future for all items.


Also note all T-shirts will be mailed separately if purchased with other items. T-shirts are printed on demand.


When are orders processed?


Orders are processed within 3-8 business days from purchase and then shipped. We do not process on weekends or holidays. Also orders can't be canceled after an hour of purchase.

For international orders it may take 5-9 days.


What is your shipping policy?


Your package generally will be delivered 3-5 business days after your order is processed in the US. International orders may take 5-20 days. Shipping times however vary based on the selected carrier. We cannot be held responsible for a package not arriving by a certain time.

Also please contact the carrier about any package updates or about a package not being received. We can provide any documentation necessary.


How much hair do I need? 

If you are looking to just add in a few pieces to your own hair for fullness then one set will be enough.

If you are looking to add length or use the clip ins as a protective style you will need 2 or more sets.

Please note these are only suggestions and these recommendations may vary for each person. 


How much hair do I get?


Each set of hair is around 110 grams of hair.



If you have any other questions please contact us.